Why is the server unavailable again?
Is it worth hiring a full time dedicated technical resource for your OutlookSoft environment? When Microsoft releases a new patch, does your IT group understand the impact it will have on your OutlookSoft environment? Is there one person in your company that can bridge the functional and technical gap that is willing to work whenever you need them?
When there are multiple people accountable then no one is accountable. The problem is finding and retaining a person with all of the necessary skill sets. Even if you could find that person you could not keep that person busy full time.
Bouncing the server might work once, but is that the real issue?
It is often difficult to cost justify a dedicated internal IT resource. If you leverage a part time internal resource that means that you may not be the highest priority. This makes life particularly difficult when you are closing the books or nearing a Sarbanes-Oxley reporting deadline.
Akili’s Solution
Akili has trained functional and technical consultants that can make sure your application is stable, available and running the way it was designed. When you ask us to support your environment you gain access to our company’s collective knowledge all in a single point of accountability. Call us today to learn more about this and other high value solutions.
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